When it comes time to repair or replace your roof, the hardest part can be selecting your contractor. With an overwhelming amount of choices, it's no wonder that consumers can often find themselves intimidated and confused by the process. But making the best selection can be simplified by completing the following steps:
1. Read Online Reviews. Online reviews can provide you with information based on the experiences of past customers. How many overall stars does the company have? Do past customers seem satisfied with the service that they received? You may find a company with a few dissatisfied past customers, which may be normal. But if dissatisfaction seems to be the norm, then you may wish to move on to the next company.
2. Check the BBB. Is your contractor BBB accredited? If so, what is their rating? A competent contractor should have an A+ rating. The BBB is also a great place to peruse more consumer reviews.
3. Get Personal Recommendations. Ask your friends, family and neighbors in the area who they used, and what their satisfaction levels were with the service that they received. If they are happy with their contractor, then chances are high that you will be happy as well.
4. Check Licensing. Your roofing contractor should hold a valid license with the city. Checking the status of a license is as simple as giving the city a call, or doing a little research online. Your contractor should also carry liability insurance, and should be able to provide verification of their coverage upon request.
Completing the above steps should allow a consumer to feel confident in their contractor of choice. As the old saying goes...knowledge is power!