Step 4. Meeting the Adjuster
It is very important that we are able to meet your insurance adjuster at your property to represent your best interests during the initial inspection. Our goal is to guarantee that your roof and repairs are approved for replacement the day of the inspection. If we cannot meet with your adjuster, it is possible that certain items that should be repaired or replaced may be overlooked, or only a partial repair of your roof may be approved. To avoid such circumstances, your representative will confirm with you the date and time scheduled to meet with your insurance adjuster. We also have team of public adjusters and legal resources if necessary to represent your claim.
Step 5. Evaluating Damage with your Isurance Adjuster
During our inspection with your insurance company, your representative will thoroughly evaluate and review all damaged items on your property with your insurance adjuster. Once necessary repairs are determined, we can then agree on the scope of damage and the approximate cost of repairs. We will provide your insurance adjuster with a detailed roof diagram and estimate. Upon final review by your insurance company, repairs will be approved and a proposed insurance estimate including scope of work will be sent to you. It may take up to 10 days for you to receive your insurance paperwork.
Your insurance company uses specific software to compose the insurance estimate and quite often the estimates can be confusing and misunderstood. When you receive your insurance estimate, please call your Prime Roofing Representative. We will schedule a time to review the estimate and explain the items recommended for replacement. Once your insurance claim is approved, you will receive a detailed estimate from your insurance company along with a partial payment for repairs. Usually, the insurance check is mailed separately. The majority of insurance claims are paid in a two-check process. The first check is to begin repairs; the second check is paid upon the completion of all repairs.